Privacy Statement

SimpleTicket, located at van Gijnstraat 5F 2288GA Rijswijk, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

van Gijnstraat 5F
2288GA Rijswijk (NL)

Tel: +31852005900

Personal data that we process

SimpleTicket processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data we process:

- First and last name
- Gender
- Date of Birth
- Address details
- Phone number
- Email address
- IP address
- Other personal data that you actively provide, for example by creating a profile on our website(s), placing an order, in correspondence by e-mail or regular mail and by telephone
- Information about your activities on our website

Special and/or sensitive personal data that we process

SimpleTicket processes the following special and/or sensitive personal data about you:

- data from persons under the age of 16 Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at and we will delete this information.

For what purpose and on what basis do we process personal data

SimpleTicket processes your personal data for the following purposes:

- Handling your payment
- To be able to call or email you if this is necessary to provide our services
- To deliver goods and services to you
- Sending our newsletter and/or advertising brochure
- SimpleTicket also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

Automated decision making

SimpleTicket makes decisions based on automated processing on matters that could have (significant) consequences for people. These are decisions taken by computer programs or systems, without a human being involved (for example an employee of SimpleTicket). SimpleTicket uses the following computer programs or systems:

- Anti Fraud system
- Email validation and blocking system

How long we keep personal data

SimpleTicket does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. Personal data is never retained for longer than seven years, unless SimpleTicket is legally obliged to retain personal data for longer.

Sharing personal data with third parties

SimpleTicket shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. SimpleTicket remains responsible for these processes. In addition, SimpleTicket provides your personal data to other third parties. We only do this with your express permission.

We share your personal data with certain categories of companies:

- Suppliers, such as (cloud) hosting parties and e-mail service providers
- Vendors (organizers, our clients/customers), contractors
- Auditors and (legal) advisors
- Possible other recipients with whom you explicitly or implicitly agree to be able to carry out our services or those of the sellers (organizers, our clients/customers)

Cookies, or similar techniques, that we use

SimpleTicket only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preference settings. We can also optimize our website with this. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies, but keep in mind that if we cannot place a technical cookie to track your order, for example, the website may function less well or not at all. In addition, you can also delete all information previously stored via your browser settings.

Sellers (organizers) who use SimpleTicket can choose to also place cookies to, for example, show targeted advertisements. If this is the case, you will always be given the option to refuse this when you first visit the website. In addition, you can also delete all information previously stored via the settings of your browser.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by SimpleTicket and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to

To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks, provided you have included a copy of your ID. We will not respond to requests without the necessary information.

Please note that once you have placed an order with SimpleTicket, your details may also end up with the seller (organiser). Always submit the same request to the relevant seller (organizer).

SimpleTicket would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link:

How we protect personal data

SimpleTicket takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service or via