Automatically insured against cancellation.
SimpleTicket is a Member of Event Protect and has integrated the Event Cancellation insurance of Event Protect completely into its platform. This means that as a promotor, you can choose per event to activate Event Protect to automatically insure every sold ticket real-time agains cancellations covered by Event Protect.
Event Protect offers the most comprehensive cancellation insurance for risks that are:
- Beyond the control of the event organiser and SimpleTicket; and
- Not listed in the event cancellation insurance policy exclusion list
Examples include, but are not limited to: adverse weather conditions, key event supplier failure, transport failure causing a cancellation, breakdown of key equipment etc.
As a promotor you pay a premium of maximum 2.5% of the ticket turnover. This premium is also depending on the yearly turnover volume you reach. SimpleTicket invoices this premium monthly afterwards, just like the costs for the tickets sold.
Should it happen that an event to which the Event Protect Scheme applies is being canceled, postponed, abandoned or curtailed, we will automatically inform ticket buyers by e-mail. This e-mail then contains all information (and link(s)) to request the refund.
Ticketbuyers will receive their refund, up to the full paid amount including fees, within 7 up to a maximum of 14 days into their bank account.
As a promotor, you keep the received revenue and don't have to look after the handling of any claim. Event Protect and SimpleTicket take care of claim handling completely.